As of Thursday, over 140,000 people had signed an online petition demanding a price drop or a payment holiday for the duration of the lockdown.
It was launched one week ago by Sfiso Gwala, who lamented that MultiChoice ignored their concerns by refusing to reduce prices.
In March, MultiChoice announced a marginal increase in some of its packages. The new prices took effect on 1 April.
MultiChoice CEO Mark Rayner at the time reiterated the company's dedication to giving its viewers the best content at affordable prices.
Sharing their reasons for signing the petition, many lamented the lack of new content and being unable to pay for the service during the lockdown.
“Prices are too high - can't afford it,” wrote Ntokozo Ndaba.
“I can't be paying R500 for repeats. MultiChoice needs to reduce their prices during the lockdown or give payment relief as most of us are at home due to the pandemic,” said Daniel Motsemme.
“I want the prices to be reduced as there's no sports but repeats of other programmes,” added Carl Mokwena.
MultiChoice spokesperson Benedict Maaga told TimesLIVE during the Covid-10 period new content had been added on various channels, genres has increased and some channels has been opened up to customers.
Ntsika Msuthu, PR manager at DStv South Africa, was also quoted as saying, "During this time, we aim to keep our customers entertained with the best local and international content available to us and we are excited that we can give our customers exclusives such as the Somhale's The Union which was dubbed as the wedding extravaganza of the year," says Ntsika Msuthu, PR manager at DStv South Africa.”
