Ever since their
creation, robots have been used in just about any way possible, with
applications in pretty much every industry. With a forecasted value of USD
147.26 billion, as well as a CAGR of 17.24%, the global market for robotics, is
expected to be quite the colossal industry in the period of 2017-2025.
Organizations from all over the world are investing in the industry as they see
the potential. This has led to robotics becoming more commonplace than ever
before.
Robotic components have
become cheaper by the year, and leaps in AI technology have led to the creation
of things such as a robot-barista on this page. We have also come to a point where things such
as a robotic restaurant can exist. These establishments use AI robots to fully
automate the restaurant. The robots offer improvements to the dining experience
as well as advantages to businesses. Some food chains have even started
implementing robots in their operations, and this is only expected to become
more common over time.
Cobots,
The Robots Behind The Restaurants
Cobots are specialized
robots designed to operate with humans. Since the 1970s, cobots have seen use
in restaurants, which are called automats. They are commonly used to serve and
vend food, as well as other basic tasks. One could even consider a vending machine
as cobot based on this, as it fully automates the buying and vending process.
Modern robotics has also provided the advancements necessary for cobots to be
more capable. They can now take food orders and payments with only a few
clicks.
The Movement For Automated Robot
Restaurants
Many restaurants see the
potential in robotics as well as their clear advantages. They are capable of
automating almost all of the operations in your average establishment. They
can:
- Make processes simpler
Robots are capable of
using the exact amount of ingredients for dishes, with little to no error. Its
software can also learn, which can allow it to make its own dishes almost
perfectly. This means that culinary skills are not needed in restaurants that
use robots. Robots are also capable of working faster, which allows restaurants
to serve their customers faster than usual.
- Offer a cheaper alternative to
certain tasks
One of the biggest advantages of using robots is its ability to automate simple and repetitive
tasks. Operations such as washing the dishes, cleaning the establishment, and
even food serving can be done with fully automated robots. This means that a
single robot can do the work of many, which greatly reduces the overall
operating cost of the restaurant.
Another advantage of robots is their ability to work for longer periods of time compared to humans.
Instead of hiring people to work at different shifts, a single robot can
operate 24/7, from morning to evening.
Finally, labor costs
aren’t a problem with robots. Employees can charge different rates depending on
their skill level, experience, and shift, while robots only require a set
operating cost for as long as they’re functional.
- Provide a better overall
experience
Customers can also
benefit from automated restaurants. With robots preparing the dishes faster,
diners can dine with assurance that they’ll get their meal on time. The food
quality will also remain consistent, which lessens the chances of a bad meal,
and makes it more likely for the customer to return in the future.
Even the robots
themselves can provide a unique experience. Aside from being popular with small
kids, robots themselves can serve as the main attraction, which can draw
customers. This will effectively change the dining experience for diners of the
restaurant.
The Issues With Robot Restaurants
While there are clear
benefits to automated restaurants, there are also certain challenges that it
has to deal with. Restaurants that use robots must learn how to deal with such
challenges to be able to work at maximum capacity.
The
variety of taste and food
When humans prepare
multiple dishes, they will almost never end up being identical. Robots can
provide a certain level of consistency, but this may prove to be a downside in
some cases. Diners will find the dishes repetitive and boring, which will lead
to customers not returning. A possible workaround would be to give new
information to the robot as often as possible, but this requires plenty of time
and funding. And since robots can’t formulate their own dishes, restaurants may
end up serving limited choices to customers. We just don’t have the technology
yet for AI to be able to produce their own recipes.
Problems
with employment
The main issue with
robots, in general, is their ability to take the place of working individuals.
Unemployment can be a real issue for many workers who can be replaced with
robots. As such, restaurants need to know how to balance both manual and
automated work.
Robot restaurants will one
day become the norm. Modern advancements in robotics, coupled with their
increasing affordability, will make them inevitability. But restaurants
shouldn’t cast away manual employment entirely and should learn to balance it
out with automated technology. At some point, the restaurants that are
completely run by humans will become nothing more than a niche experience, for
better or worse.