Customer support and satisfaction have always been a top priority for any growing business. Providing timely assistance is essential to increase client’ retention and make people loyal to your brand.
However, customer support representatives might be overloaded with identical requests, or a company may need to help to afford a qualified 24/7 support team. In this case, chatbots are a perfect solution that can do an essential customer-oriented job for you and boost your business while saving time and money.
A chatbot is a powerful AI-driven application that simulates a conversation with your visitor on a website, app, or social media. It will formulate responses to user’s queries in a natural language. Thus, a chatbot can be a convenient way to assist your customers if they need assistance with your products or services.
Using the proper framework will allow you to create your own chatbot and train it according to your business needs. Down below, you will find the top three chatbot development frameworks that you should check out and try.
Microsoft Bot Framework
This tool is perfect if you create a chatbot and integrate it into your website, mobile application, or social media accounts. This bot framework allows you to build, integrate, and manage your chatbots on platforms like Skype, Slack, Facebook, and Cortana, among others, and on any website.
There are some pre-designed models to use for your convenience. A chatbot with this framework can be a perfect solution for communicating with visitors and ensuring a positive customer experience. You can train your bot with existing conversations and test it before deployment. Such an AI-powered chatbot will answer even the most difficult questions.
Wit.ai Here is another excellent chatbot framework that can benefit your business. This one will be a great choice if you want to add a bot to your mobile application. It is a free platform, so you should use the functionality with Wit.ai.
This fantastic framework supports many languages. It uses machine learning to provide the best natural conversations with customers. It’s even possible to communicate with a bot through voice command, as the chatbot learns from honest communication pretty fast and will become more and more human-like.
There are some pre-designed models to use for your convenience. A chatbot with this framework can be a perfect solution for communicating with visitors and ensuring a positive customer experience. You can train your bot with existing conversations and test it before deployment. Such an AI-powered chatbot will answer even the most difficult questions.
Wit.ai Here is another excellent chatbot framework that can benefit your business. This one will be a great choice if you want to add a bot to your mobile application. It is a free platform, so you should use the functionality with Wit.ai.
This fantastic framework supports many languages. It uses machine learning to provide the best natural conversations with customers. It’s even possible to communicate with a bot through voice command, as the chatbot learns from honest communication pretty fast and will become more and more human-like.
Dialogflow
The third chatbot development framework, Dialogflow, allows you to create voice and text-based conversations in your app or website. The bot made with this framework will be powered by Google machine learning. Thus, you can integrate it for Twitter, Facebook, other apps, websites, Amazon Alexa, and Google Assistant.
This framework is one of the most popular among developers. It enables voice interaction features and can easily convert a person’s speech into text. It’s straightforward to create and integrate an intelligent chatbot with the help of Dialogflow, so make sure to test it out even if you are not into programming.
This framework is one of the most popular among developers. It enables voice interaction features and can easily convert a person’s speech into text. It’s straightforward to create and integrate an intelligent chatbot with the help of Dialogflow, so make sure to test it out even if you are not into programming.
Final
Thoughts Chatbots have become increasingly popular, and more and more businesses integrate such valuable features to improve customer management and increase their satisfaction rate. Below, we have mentioned the three most effective and easy-to-use chatbot development frameworks. Try them out to create and train your intelligent chatbot to engage with customers and assist them with their questions.
