Field workforce Tracking Software has become one of the mandates in the business world to elevate the business to a global platform and improves sales. The benefits offered by the field service management software are as follows:
Real-time tracking
One of the most significant advantages of Field service management software like Deliforce and ServiceOS.com is the GPS-enabled real-time tracking that helps the admin track all the field agents while working as field workforce, away from the office. The admin can track the agents and inquire about the cause of any delay or miscommunication, thus ensuring seamless transactions. While real-time tracking helps ensure on-time delivery, it also significantly boosts sales as on-time delivery and no delays increase deliveries.
Admin access from a remote location
Admin can track all the agents in real-time and have access to the location and information of all the agents. This helps the admin to be location independent yet have total control of the business. The admin ensures that agents do not make unnecessary delays and thus ensures customer satisfaction, helping boost sales.
Complete record keeping
Field service management software offers automated record-keeping facilities that ensure all activities are automatically recorded in the software, with the agents' arrival time, delays of failed services, distance traveled, and wait time. Reviews and ratings are given by the customers. Thus a complete overview of the business, along with the drivers' performances, are recorded, helping in regular tracking of the business progress and highlighting faults and flaws, giving a broader scope of improvement.
Last-mile delivery tracking
Delivery and service tracking is taken to a new level with efficient Field service management software. The admin and the customers can track the delivery agents or field service providers from their order placement until delivery. The admin can follow each step, giving them clarity about the route taken and the number of orders successfully completed. The customers are also sent tracking links once the delivery boy is out with their package or service providers are en route to the customer's destination. This ensures that the targeted number of deliveries is successfully done, spreading goodwill about the company and thus boosting sales.
Constant communication with the customers
Convenience ensures that businesses get repeat customers and thus gives the sales figures a much-needed boost. Field service management software provides constant customer communication until their orders are delivered. This adds to the convenience of the customers, and they can track the orders in real life to ensure success and on-time delivery. Enforce is one such Field service management software that fulfills all the above criteria and offers many other advantages. The software can be customized according to the business needs for pickup and delivery, appointment tracking, as well as field workforce, tracking, and management, thus encompassing most industries, including FMCG, E-commerce, Food Delivery, Restaurant, pharmacy, salon, and spa, laundry, home services and many more.
The increase in sales depends on various factors, such as quality, maintenance of time, prompt customer assistance, communication clarity, convenience, user-friendliness, etc. Field service management software offers all these to the admin, drivers, and customers, thus addressing the problems faced by each player in any business, resulting in improved sales and increased revenue with goodwill and exponential growth.
So based on this overall feature Deliforce is one of the Ultimate and perfect solutions for every field service; it helps to reduce overall cost, time, and effort and improve field service production rate, performance, and growth of your entire field industries. Let's contact Deliforce to get details about the Solution.
