WHAT started off as a normal day of shopping ended with allegations of harassment and bad service!
According to Uzalo actor, Khaya Dladla, he was harassed at a leading retail store in Durban City, in KZN.
The actor took to Twitter to vent his anger and subsequently launched a campaign.
“GC”, as the actor is known in the SABC1 soapie, said he’d gone to the store to buy a piece of furniture and was harassed while trying to shop.
GC told the People’s Paper: “I went to the store to buy a piece of furniture.
“As I was shopping for this item, I was harassed by the store’s employees.
“Instead of assisting me, they took selfies with me and failed to help me.
“I spent more than an hour trying to get help but no one was willing to help me.
“The manager was also not helpful. In fact, the manager didn’t even know who to call to assist me.”
The actor explained: “Eventually, I found what I was looking for but it was heavy and I needed someone to carry it for me.
“I stood there powerless and helpless.
“I realised no one was willing to assist me so I decided to leave the store.
“I had to get that item from another shop at a higher price.”
GC refused to disclose the item.
He said after this incident he decided to launch a campaign against the store.
“I didn’t mind the selfies, but they should have helped me as well.
“I’m a customer after all. I was very angry with them, so I started a campaign.
“It’s also not relevant what item I wanted to buy.
“What’s important is that I was treated badly at that store, and as a result, I’ve decided not to buy there ever again,” GC said.
Public relations and communications manager of Massmart (a South African firm that owns local brands such as Game, Makro and Builder’s Warehouse), Tinabo Majaye-Khupe, said they haven’t received GC’s complaint.
“We haven’t received a complaint. We’ve attempted to contact Mr Dladla to resolve the matter, but he’s been reluctant to engage with us,” Tinabo said.