Everything a person needs, be it a medical emergency, buying daily groceries, doing a bank transaction, ordering food or even getting a haircut, they can get all without leaving the comfort of their homes, at the tap of a few buttons on their smartphone. Earlier, these conveniences were limited to a few niches like food and grocery ordering, furniture shopping and other product purchasing needs.
However, there has been a sudden uprise in the popularity of ‘Home Services App Development' apps where you can hire professionals to fix the sink of your kitchen, get a quick cleaning service or hire a home nurse for your loved ones who need special attention.
Basic Home Services App Features
Before moving forward, we should have a look at some of the basic/core features of a home services app solution –
Home Service App – Customer
The customer variant of your home services app needs certain basic features to provide your customers with an unparalleled app experience. To ensure they have a seamless customer experience, you should include the following features in your customer-centric home services app -
- Login/Sign-up
- Categorization
- Advance Filters
- Geolocation
- Navigation
- Social Logins
- Push Notifications
- Email and SMS Notifications
- Tasker Tracking
- In-App Chat Support
- Various Payment Models
- Referrals and Loyalty Points
- In-App Invoice
- Review and Ratings
- Order History
Home Services App – Service Provider
As a service provider, many features become mandatory for efficient client handling and order management. The easier you handle multiple orders for service providers, the longer they stay loyal to your platform to sell their services. Here are the features you need to include in the service provider home service app -
- Profiling
- Real-Time Request Management
- In-App Chat
- Order History
- Payment Management
- Push Notification
- Task Specialization
- Order Management
- Offers and Deals Management
- Review and Rating Management
Home Services App – Admin Panel
These are the features to include in Admin Panel –
- Authentication
- One Click Dashboard
- Category Management
- User Management
- Subscription Management
- Commission Management
- Service Provider Management
- Singe Click Chat
- Email and SMS Campaign
- Business Analytics
- Offers and Discount Management
- Location Based Tracking
- Insights and Report
Stats Proving the rising Popularity of Home Services App
Here are some stats that support the rise of popularity of the On-Demand Home Services App Market –
- On-Demand Home Services Industry is expected to grow with a CAGR of 9.7% between 2022-2026. - Ken Research
- 42% of online On-Demand Home Services Market growth originates from the APAC region. – TechNavio
- Online on-demand home services share is precited to rise by $4.75 billion from 2021-2026. – TechNavio
- The global online on-demand home service market is expected to grow to a total of $154,786 billion by the year 2024.
Benefits of Home Service Apps to the Users
Apps like TaskRabbit, Airtasker and Thumbtack have already proven the popularity and demand of home services apps globally. More and more companies are raising the opportunity of this lucrative niche. The top reasons why Home Service App Solutions are gaining popularity among customers are -
Easy Accessibility and Availability
One of the primary features that appeal to most businesses about the home services app is the range of services it makes easily accessible and available to the public. In addition, customers prefer having an app that serves multiple requirements in one consolidated place.
Doorstep Service
With the current lifestyle, people have become busier than usual and have gotten used to staying home and completing most of their work. Hence, the home services app fits right into the modern lifestyle of users. They can now schedule a haircut appointment or get their homes cleaned without wasting any of their precious time from their busy schedules.
Competitive Prices
What more can you ask for when you get all your home services requirements fulfilled in the comfort of your home, and that too at lower prices than traditional alternatives?
Home Services App service providers generally appeal to their customers by offering sign-up bonuses, discounts on different payment gateways and complimentary services that make choosing a home-services app an obvious choice for most users.
Numerous Payment Methods
Home Services Apps, or any mobile apps for that matter, bring users the comfort and flexibility of multiple payment gateways. This provides convenience to the users as they can use debit/credit cards, UPIs, cash or any preferred payment methods.
Reliability of Service Providers
A custom home services app developed by an experienced home service app development company will have standard features like reviews, ratings and comments. All such rating metrics help improve the overall reliability of the service provider as the customers can review a service provider's ratings and reviews by other customers before booking their services. Also, the pressure of maintaining a good rating would automatically result in better performance, hence better-quality services.
Increased Service Provider Availability
Before the era of on-demand home services apps, finding professionals for odd jobs like pipe fixing, plant watering, and more was demanding. Hence customers would
Benefits of Home Services App to the Vendors
Home Services Apps are beneficial to the customers, which makes them an ideal choice for vendors. There is an apparent demand for the services, so why not capitalize on it by developing an app? Building an app for your home services business can be highly beneficial if you already have a home services business. Here are the advantages of the home services app to the vendors –
Expand your visibility
Mobile apps are the best means to expand your visibility, increase brand recognition and reach a broader range of audiences, all of which help scale your business at the lowest cost for the value it brings.
Improve Customer Relationship Management
While the home services app makes it convenient for users to get most services at the comfort of their doorstep, it also makes specific tasks easier for the service provider. For example, through your mobile app, you can allow customers to raise queries and resolve them swiftly, using features like in-app chats, chatbot integrations and other features to provide round-the-clock services to your customers.
Marketing Opportunities
Mobile apps are one of the cheapest and most effective marketing tools at a company's disposal. You can promote new features or notify users about significant discounts by sending them push notifications, adding in-app banners and more. In addition, it reminds users to browse your app once in a while, leading to better chances of increased purchases.
Final Words
These are the many advantages of the Home Services App that are contributing to its ever-increasing popularity of home services app. Hire a dedicated on-demand app development company with proven expertise in developing home services apps for various clients to develop your custom on-demand app solution.
Author Bio
Ronak Patel is the CEO and Founder of Aglowid IT Solutions, an ever-emerging Top Web and Mobile Development company with a motto of turning clients into successful businesses. He believes that the Client's success is the company's success, so he always makes sure that Aglowid helps their client's business reach its true potential with the help of his best team with the standard development process he set up for the company.